1. Acceptance of Terms
Welcome to B-Sharp AI. By visiting our website at b-sharp.ai, contacting us through any of our channels, or engaging us to provide consulting services, you agree to be bound by these Terms & Conditions. These Terms & Conditions form a legally binding agreement between you and B-Sharp AI Pte. Ltd. If you do not agree with any part of these terms, please do not use our website or engage our services. Your continued use of our website or services after any updates constitutes acceptance of those changes.
2. Services We Provide
B-Sharp AI Pte. Ltd. provides AI advisory and consulting services, including: agentic AI strategy, readiness assessment, and roadmap development; AI application development and integration; enterprise systems and digital transformation consulting; AI getting-started and in-housing programs; executive AI training and advisory; and technical workshops and speaking engagements. The specific scope of services delivered to you will be defined in a separate engagement letter, proposal, or statement of work agreed between you and B-Sharp AI Pte. Ltd. prior to commencement.
B-Sharp AI may use artificial intelligence tools, including large language models, in the course of providing consulting services. Where AI tools are used, our consultants exercise professional judgment in reviewing, validating, and contextualising all outputs. The use of AI tools does not diminish our professional responsibility or the standard of care applied to your engagement.
3. Engagements and Scheduling
All engagements are subject to confirmation by B-Sharp AI Pte. Ltd. and execution of a written engagement letter or agreement. Meetings and sessions will be scheduled by mutual agreement. We ask for at least 48 hours' notice if you need to reschedule a confirmed session. Cancellation terms for specific engagements will be set out in the relevant engagement letter.
4. Fees, Invoicing, and Payment
We will provide a fee estimate or proposal as early as reasonably possible. Unless otherwise agreed, invoices are payable within 30 days of the invoice date. We accept payment by bank transfer (Singapore Dollars or as agreed) and PayNow. We trust our clients and do not charge interest on overdue balances as a first resort; however, we reserve the right to suspend services if outstanding balances are not resolved. Fees for consulting services already delivered are generally non-refundable.
5. Engagement Scope, Deliverables, and Professional Judgment
The scope of each engagement will be set out in a written engagement letter or statement of work. Consulting engagements involve professional judgment. Our recommendations are based on the information available at the time of engagement. B-Sharp AI Pte. Ltd. will exercise reasonable professional care, but outcomes cannot be guaranteed, as implementation results depend on factors outside our direct control.
6. Confidentiality
Both parties agree to treat as confidential any non-public information shared during the course of an engagement. B-Sharp AI Pte. Ltd. will not disclose your confidential business information to third parties without your consent, except as required by law or as necessary to deliver the agreed services. We may reference the fact of our engagement with you for the purpose of describing our experience, unless you request otherwise in writing.
7. Intellectual Property
All content on our website – including text, images, logos, and graphics – is owned by or licensed to B-Sharp AI Pte. Ltd. and is protected by copyright and trademark law. B-Sharp AI™, B#™, and Actual Intelligence™ are trademarks of B-Sharp AI Pte. Ltd. All rights reserved. Unauthorized use is strictly prohibited.
8. Limitation of Liability
Our liability for consulting services is limited to the fees paid for the specific engagement that gives rise to any claim. To the fullest extent permitted by law, B-Sharp AI Pte. Ltd. shall not be liable for indirect, incidental, consequential, or punitive damages.
Nothing in this section excludes or limits liability that cannot be excluded or limited under applicable law, including liability for fraud, wilful misconduct, or death or personal injury caused by negligence.
9. Indemnification
You agree to indemnify and hold harmless B-Sharp AI Pte. Ltd., its directors, officers, employees, and affiliates from any claims, liabilities, damages, losses, costs, and reasonable legal fees arising from your use of our services or website, or your violation of these Terms.
This indemnification obligation does not apply to the extent that a claim arises from the negligence, wilful misconduct, or breach of these Terms by B-Sharp AI Pte. Ltd.
10. Force Majeure
Neither party shall be liable to the other for any failure or delay in performing its obligations under these Terms & Conditions or any engagement letter or statement of work where such failure or delay results from events beyond that party's reasonable control. Such events include, but are not limited to: acts of God, natural disasters, earthquakes, floods, storms, or fires; pandemics, epidemics, or public health emergencies; acts of government or regulatory authorities, changes in law, sanctions, embargoes, or trade restrictions; war, terrorism, civil unrest, or public disturbances; or failure or disruption of third-party infrastructure including internet, telecommunications, cloud services, or power grids.
The party affected by a force majeure event shall notify the other party in writing as soon as reasonably practicable after the event begins, describing the nature of the event, its expected duration, and the obligations affected. The affected party shall use reasonable endeavours to mitigate the impact and to resume performance as soon as practicable.
If a force majeure event continues for 90 or more consecutive days, either party may terminate the affected engagement by giving not less than 14 days' written notice to the other party. In such circumstances, B-Sharp AI Pte. Ltd. shall be entitled to payment for all services properly delivered up to the date of termination, and neither party shall have any further liability to the other in respect of the terminated engagement arising from the force majeure event.
11. Governing Law and Dispute Resolution
These Terms & Conditions are governed by the laws of Singapore. Any disputes shall be subject to the exclusive jurisdiction of the Singapore courts. Before initiating formal proceedings, please contact us in writing and allow us 30 days to respond.
If you are a consumer in Australia, Japan, the United States, the United Kingdom, the European Union, or any other jurisdiction whose mandatory consumer protection laws apply, nothing in these Terms excludes, restricts, or modifies any statutory rights or remedies you may have under such laws that cannot be excluded by agreement. In particular:
- For Australian clients: the Australian Consumer Law guarantees apply to services supplied to Australian consumers, and those guarantees cannot be excluded by contract.
- For Japanese clients: nothing in these Terms limits any rights you may have under the Consumer Contract Act or other applicable Japanese consumer protection legislation.
- For US clients: nothing in these Terms overrides any mandatory consumer protection rights you may have under applicable federal or state law.
- For UK and EU clients: nothing in these Terms affects your statutory rights under applicable consumer protection law, including the right to bring proceedings in your country of residence.
12. Updates to These Terms
We may update these Terms & Conditions from time to time. The updated version will be posted on our website with a new "Last Updated" date. Your continued use of our services constitutes acceptance.
13. Contact Us
B-Sharp AI Pte. Ltd. · Singapore · info@b-sharp.ai · b-sharp.ai